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Packaging machines: solving breakdowns

The packaging line is the last crucial step in the production process. This is where value is added by carefully packaging products. When this line runs smoothly, everything seems to run flawlessly.

A modern packaging line in a factory is an interplay of automated processes and complex systems. But even with these systems, problems can arise:

  • A nicely printed box skewed by the conveyor chain.
  • A vision system that rejects a product.
  • Or a malfunction that occurs at an inconvenient time, such as Saturday night at 3:15 a.m.?

Therefore, the knowledge and actions of operators remain crucial, because how do you resolve the breakdown quickly and effectively? Specifically, what can and should an operator do when a failure occurs at 03:15 on a Saturday night? What are the first check points and what settings may the operator adjust? And when should the operator scale up? And how do you ensure that everyone in second-line support also has the right knowledge to solve the problem quickly? What is the standard diagnostic process?

Solution: Standardize the way you deal with disruptions

With ELICIT Online, the knowledge of your packaging line experts can be captured within 5 interviews and then made available to the line as performance support. Within 2 clicks and 10 seconds you have the solution to a problem. And you know what you can and should solve yourself, and when to scale up.

This gives you a standardized way of dealing with disruptions. It makes operators less dependent on experts, it increases their problem-solving ability and job satisfaction. In this way you achieve the best results together: the right volumes and quality during the last important step in the production process, packaging.

Wondering if we can help your company too or want to know more about how we do it? Check one of our white papers, customer cases, or request a demo right away.

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