What does ELICIT do?
At ELICIT, we believe that mapping, capturing and sharing experential knowledge on the shop floor leads to better day-to-day production.
Access to the knowledge and experience of experts helps employees set machines correctly, resolve errors quickly, and maintain product quality.
Our ELICIT method maps out the essential knowledge and decisions within the production process through a few structured conversations with experts.
”ELICIT is the result of twelve years of scientific research”
Co-founder ELICIT Online
How it began
During his doctoral research at the University of Twente, Wouter Schotborgh investigated how to quickly and systematically capture valuable experiential knowledge from experts. He discovered that with just 110 targeted questions, you can capture how an expert does their job.
Based on this discovery, he developed the ELICIT method. This method makes it possible to capture expert knowledge in a structured way.
The ELICIT method
With the ELICIT method, knowledge is organized clearly and visually. The result is a clear overview of crucial decision points and information that is immediately usable for employees, exactly when they need it.
Every factory has experts who
- Know exactly what to do for that specific errors
- Walk in and immediately hear whether the machine is running properly
- Know which choices matter most when creating a new design or product
ELICIT ensures that
- Expert knowledge is quickly captured and made available to the shop floor
- Process and quality control improves
- New employees are trained faster
- Failure costs within the organization decrease
With the ultimate goal of improving your organization’s operational performance and your employees’ level of knowledge.
