Train faster and more effectively
Manufacturing companies are constantly looking for ways to improve efficiency and productivity. Yet they often cling to outdated training methods.
Consider the long days spent in training rooms, where employees are inundated with information about complex machines and systems. The reality is that by the time we need that second cup of coffee, our focus is already lost.
The “five moments of need” in learning
Recognizing when and how people learn best is critical.
Experts Bob Mosher and Conrad Gottfredson identify five moments when learning is most effective:
1️⃣ New knowledge: When you are learning new concepts or skills.
2️⃣ More depth: When depth is desired.
3️⃣ Apply: The practical application of learned knowledge.
4️⃣ Solve: Solving problems as they arise.
5️⃣ Change: Adapting to new methods or technologies.
The role of performance support
Half of traditional training content should be available through performance support. This means employees have instant access to the information they need, when they need it, with just a few clicks.
On-the-job support: the benefits
✅ Knowledge at your fingertips: Knowing what to do when a problem arises at the touch of a button
✅ Master new (complex) machines or processes faster
✅ More control: Solve breakdowns or problems faster, easier and independently
Do you want better results, such as
– Faster training and deployment of new employees?
– Fewer calls for help and employees being able to solve most problems themselves?
– Increase productivity and efficiency in your plant?
Wondering how we have helped other companies do this? Contact us and let us show you how we can help.
Relevant subjects
Optimizing OEE with a knowledge base: how does it work?
Overall Equipment Effectiveness (OEE) is an excellent method to measure your machine efficiency. But how do you turn measurements into concrete improvements? By combining it with a knowledge base filled with (expert) knowledge. How does that work? Let us explain.
Wastewater Treatment
Imagine relying on a single expert who knows exactly how to run your wastewater treatment plant (WWTP). This expert can sometimes tell by smell what action is needed, what balance between bacteria, enzymes and other components is required.
But what happens when that expert is away, for example, sick or on vacation? And what if he or she is about to retire?
Securing the expertise of experts
With our clients, we see 3 main outcomes after experiential knowledge is captured and made available:
1. Fewer requests for help
2. New employees trained and ready to work faster
3. Improved performance and reduced cost of failure
Is ELICIT the right fit for your challenge? These three questions will tell you.
ELICIT works exceptionally well for specific knowledge challenges. However, this does not apply to every situation or organization. When is ELICIT the right fit for your challenge? These three questions make it clear.
Supporting operators with AI chatbots: consider these risks
Manufacturing companies are actively experimenting with AI chatbots to support operators during malfunctions. A digital assistant that immediately provides the right instructions sounds ideal. However, it’s not as easy as it seems, and there are important risks to consider.
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