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Elicit team werkt aan kennisborging zodat kritische kennis behouden blijft en breed toepasbaar is in organisaties in de proces- en maakindustrie

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JDE Joure: Less questions and disruptions, higher efficiency

JDE Joure is part of JDE Peet's, producer of a.o. Douwe Egberts coffee, L'Or and PickWick tea. Within the coffee factory of JDE in Joure is located the Liquid packaging department. Here, a liquid coffee solution for the hospitality industry is packaged. When a malfunction or problem occurs in the the packaging department, operators were not always able to solve it independently. A few very experienced operators have the necessary knowledge, as do the team leaders and the production manager. As a result, they were regularly overcharged when problems arose. Another wish of JDE was to increase the efficiency of this packaging line. JDE also wanted to increase the efficiency of this packaging line.

Lemoine: Operators in control

Lemoine Holland is part of the Lemoine group and specializes in hygiene products. A common challenge faced by Lemoine Holland in Emst: How do I get my operators to the level where they know what, how and when to adjust?

Mondi: Faster training and less unplanned downtime

Mondi Heerlen is part of Mondi, a global leader in the sustainable paper and packaging industry. Mondi Heerlen produces release liner, a product used in the production of feminine hygiene products, among others.

Van Merksteijn: Less downtime

Van Merksteijn Fencing Systems ran into a number of problems in production. Breaking in new employees took a lot of time. Also, the training program for new employees was not available digitally. Another major pain point for Van Merksteijn was the lack of a uniform working method. In addition, employees have a lot of experience knowledge, but it was not recorded anywhere. That knowledge was in danger of being lost when they retired. Finally, operators were dependent on other, more experienced colleagues for breakdowns and other problems. That cost time, and therefore money.
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