Reduce workload of process technologists
Production interruptions often result in a phone call to the process engineer or team leader. And not just during the day, but after hours and on weekends.
Operators are often still too dependent on the knowledge of the process technologist or team leader, which can cause production to stop or a product to be rejected.
There is also a risk that the team leader or technologist will be overwhelmed by the volume of calls during and after business hours to resolve ad hoc issues. This could be better…
Ideal situation
In the ideal situation, the team leader or technologist receives occasional calls from the operator because 9 times out of 10 the operator can resolve the failure or anomaly himself.
The time saved by the team leader or technologist can now be used for structural improvements.
The result?
Happy team leaders, technologists, operators and better operational results!
Curious about a real-life example? Read our interview with FrieslandCampina Beilen.
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Kennis delen zit in ons DNA
